Privacy Policy
Last updated: September 2025
This Privacy Policy explains how SleepMaxx (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website www.sleepmaxx.co.uk. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
1. Data Controller
SleepMaxx
Address: Fairlea Mill, Ellen Holme Road, HX2 6EP, United Kingdom
Email: info@sleepmaxx.co.uk
Phone: 0113 534 6417
2. Information We Collect
We may collect the following personal information:
- Name, billing address, delivery address
- Email address and phone number
- Payment information (processed securely by third-party payment providers)
- Order history and customer service communications
- IP address, browser type, and website usage data
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our Website and services
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent, where applicable
5. Sharing Your Information
We may share your data with trusted third parties such as payment processors, delivery companies, and IT service providers, solely for the purpose of providing our services. We do not sell your personal data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
You may exercise these rights by contacting us.
8. Cookies
Our Website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
SleepMaxx
Fairlea Mill, Ellen Holme Road, HX2 6EP, United Kingdom
Email: info@sleepmaxx.co.uk
Phone: 0113 534 6417